COVID 19 - An Update

In this period of continued uncertainty, we understand that making a commitment to booking your holiday is a difficult decision. For your peace of mind, should either your home country or the French government impose Covid related travel bans (closed borders, national lockdown or inclusions on red list or equivalent) which prevent you from travelling to the chalet on the dates of your booking, we offer full refunds of your accommodation payment, paid within 14 working days. If you or your guests test positive, have symptoms or have to self-isolate and you cancel the holiday, we offer a credit for a holiday for a future date depending on availability (with any difference in the price paid or refunded). If however the remainder of the group still wish to travel, no amendment can be made and no pro-rata refund will be granted. Alternatively, our normal Cancellation policy as per our Booking Terms and Conditions apply. You must inform us at your earliest opportunity of any cancellation/amendment and a medical certificate may be required.

In the event local restrictions are introduced during your stay which effects the validity of your lift pass and/or travel restrictions are enforced by your home country or French government which affect the validity of your homeward travel flight/channel crossing reservation, a pro rata refund of your booking payment will be made calculated as a percentage of your accommodation used prior to any early departure. Should you choose to remain in the accommodation for the full term of your reservation, no refund will apply.

Booking through an online booking platform/via an agent:
If you have booked through an online booking platform or other third-party channel, you are encouraged to contact the relevant booking entity directly for options for any modification, cancellation or voucher request that may occur/apply to your reservation.

We have also reduced the time your final balance is due from 12 weeks to 8 weeks prior to arrival.

We have stringent hygiene procedures to ensure your safety including daily disinfection, using an approved disinfectant spray, of all touch points in the chalet, thorough aerating of the chalet and buildings and our usual deep clean on changeover days. We wash and sanitize our hands regularly and wear a mask and gloves while cleaning. We wash all dishes and laundry at the highest temperature possible.

All sales are subject to our Booking Terms and Conditions. If you have any further queries, please do not hesitate to email or contact us on +44 (0)7456 001 375.

The Chalet

Ferme St Christophe is a stunning and spacious ski chalet of exceptional quality with impressive facilities and incredible mountain views, located in the peaceful Vallon d’en Bas, a 5 minute drive to Samoëns.

The Service

A team of friendly, experienced, professional chef and hosts, passionate about gastronomy, wine and the mountains, are ready to ensure you have the most memorable holiday.

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